Accessibility Statement

Last reviewed: May 13, 2026

Our commitment

Alpine Furniture is committed to ensuring that our website, alpinefurniture.net, is accessible to everyone — including people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines represent the international standard for web accessibility and align with the Americans with Disabilities Act (ADA) Title III requirements.

Ongoing efforts

Accessibility is an ongoing effort. We regularly review our website and apply improvements to enhance the user experience for people with disabilities. Our efforts include:

  • Providing descriptive alternative text for product images and meaningful imagery
  • Maintaining sufficient color contrast for readability
  • Supporting keyboard navigation throughout shopping and checkout flows
  • Using semantic HTML and ARIA landmarks for screen reader users
  • Designing forms with clear labels and error feedback
  • Testing with assistive technologies including screen readers
  • Reviewing pages with automated accessibility scanning tools

Accessibility features

  • All product images include descriptive alternative text
  • Site navigation is available via keyboard
  • Text size can be increased using browser controls without loss of functionality
  • Forms include labeled fields and clear error messages
  • Pages use structured headings for screen reader navigation

Alternative formats and assistance

If you need help accessing any content or completing an order, we're here to help in whatever way works best for you:

  • Phone support: Call our Customer Service team at (909) 760-1883 (Monday–Friday, business hours)
  • Email support: Email support@alpinefurniture.net with "Accessibility Help" in the subject line
  • Order by phone: Our team can place orders on your behalf or provide product details over the phone

We aim to respond to accessibility-related inquiries within 2 business days.

Reporting an issue

If you encounter any accessibility barriers on our website, or have suggestions for improvement, please contact us using the methods above. Include:

  • A description of the issue you experienced
  • The page URL where you encountered it
  • The assistive technology or browser you were using (if applicable)

Your feedback helps us prioritize improvements. We take all accessibility feedback seriously and use it to continuously improve our website.

Third-party content

While we strive to ensure accessibility throughout our website, some content is provided by third-party vendors. We do not control these services but actively encourage our vendors to provide accessible content. If you encounter inaccessible third-party content while using our site, please let us know.

Standards we follow

  • WCAG 2.1 Level AA — Web Content Accessibility Guidelines
  • Americans with Disabilities Act (ADA) Title III
  • Section 508 of the Rehabilitation Act (where applicable)